Rules for the return of goods
The return of money to the Customer is carried out in the following ways:

Cashless settlement when paying for the goods with the help of a payment card or at the choice of the Buyer (is made on the card with which payment for the goods was made, or in the absence of a card number, on the card number provided by the Buyer).

In order to refund money on the bank card, you must send a refund application to sales@apg-aero.ru and attach a document confirming the purchase of the ticket on the site apg-aero.ru.

The refund will be made to the bank card within 21 (twenty-one) business days from the date of receipt «Application for the return of cash» by the Company.

Refunds are made exclusively to the card from which payment was made.

In order to return money for transactions that have been erroneously performed, it is necessary to submit a written application and a copy of the passport and checks/receipts confirming the erroneous write-off. This application should be sent to sales@apg-aero.ru

The refund amount is calculated according to the rules of the applied tariff chosen by you air carrier. The term of consideration of the Application, recalculation of the refund amount and fine, as well as the refund of cash shall be calculated from the moment of receipt of the Application by the Company and shall be calculated in working days excluding holidays/weekends.
+7 (862) 44-55-990
+7 (938) 870-00-17 (support)

Individual taxpayer number 2367011875
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Data used on the website apg-aero.ru , including the cost of e-tickets and flight schedules, are taken from official sources. E-tickets are provided by the company's partners apg-aero.ru and their cost is indicated taking into account the service fee apg-aero.ru . The final cost of the ticket can be viewed at the order confirmation stage. When using the materials, a link to the site is required apg-aero.ru required. The policy of AER PRO GROUP LLC regarding the processing of personal data.